Privacy Policy

At Lixil, we are committed to protecting the privacy and data of our commercial clients and business partners. This Privacy Policy outlines how we collect, use, and safeguard the personal and contact information you provide to us when using our website.

1. Information We Collect

Since our website operates as a digital showcase without requiring account registration, we only collect the information you voluntarily provide when submitting an inquiry or quantity request, which includes:

Identity and Contact Data: (Name, Business/Company Name, Phone/WhatsApp Number, Email Address).

Address Data: (Governorate/Address for shipping and delivery coordination purposes).

Technical Usage Data: (Such as IP address and browser type to ensure a smooth and secure user experience).

2. How We Use Your Information

We use the collected data strictly for the following purposes:

Contacting you via customer service to confirm orders, discuss pricing, and coordinate shipping and delivery.

Responding to your inquiries and questions regarding our products.

Improving the quality and overall user experience of our website.

3. Sharing Information with Third Parties

We do not sell, rent, or share your personal or commercial data with third parties for marketing purposes.

We may share contact and address details exclusively with our authorized shipping and courier partners to fulfill your order deliveries.

We may disclose information if required by law or in response to legal proceedings within the Arab Republic of Egypt.

4. Data Protection and Security

We implement appropriate security protocols and technical measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

5. Cookies

The website may use essential cookies to enhance your browsing experience and store your preferences while navigating our digital catalog. You can configure your browser settings to decline cookies, though this may affect certain website functionalities.

6. Your Rights

As a user, you have the right at any time to:

Request access to the personal information we hold about you.

Request corrections or updates to your contact information.

Request the deletion of your data from our communication records.

7. Amendments to the Privacy Policy

The management of Lixil reserves the right to update this Privacy Policy whenever necessary. Any changes will be published on this page along with an updated "Last Updated" date.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at:

Email: info@lixileg.com